Need a product on-site quick? View our available delivery options.
All Kinley products are designed, manufactured and delivered to you with care. To ensure you receive your products on-site, on time, follow our guidance for lead times, delivery options and additional requirements. CTA: Place and order / contact customer service team / account manager.
Here is a guide to the delivery options and timescales for our standard products. For bespoke orders, speak to your account manager for lead times and other special arrangements.
|Delivery Method||Average Lead Time|
|ExcelEdge Landscape Edging||Packaged in long boxes or pallets**Delivered by van or lorry**||2-3 working days*|
|Perimeta Steel Planters||Palletised HGV delivery||4-12 weeks**|
|Terrafina Composite Decking||Palletised HGV delivery||3-4 weeks|
|Atria Porcelain Tiles||Palletised HGV delivery||2 weeks|
|Raaft Support Structures||Packaged in boxes or pallets**Delivery by van or lorry**||2-3 working days*|
* order cut off time 1pm
**depending on size of order
To provide an accurate quote for delivery, we need to know:
To make your delivery work for you, you can choose from a number of special delivery services.
Special delivery arrangements such as timed delivery or FORS accreditation may incur additional costs. Please discuss your requirements with our customer service team.
Due to the consignment size of our products, delivery can only be to a construction site or depot. If there are any particular access instructions or restrictions for the delivery site, please speak to our customer service team.
|Single pallet||1200mm||800mm||500mm||Max. 800kg|
|Double pallet (edging)||2520mm||1200mm||500mm||Max. 1000kg|
|Double pallet (planters)||3000mm||1200mm||500mm||Max. 1000kg|
Our standard quoted carriage charge is based on a standard one-off delivery between 8.30am – 5.00pm, Monday to Friday. Separate deliveries will be charged for individually unless stated otherwise.
Delivery of the product may come direct from the factory. In the event of the agreed delivery date being delayed, storage costs may be incurred.
Standard stock items can be accepted for return providing they are in a re-saleable condition. A re-stocking charge will apply. Any special-order items, such as bespoke sizes or finishes, will not be returnable.
Please contact the customer service team if you have any queries:
+44 (0)1580 830688 or firstname.lastname@example.org
We work with distribution partners around the world to delivery Kinley products where you need them. Here is the standard delivery information for destinations outside of the UK.
|Europe||Deliveries are made through a trusted distributor. However, it is possible to arrange either a direct Sea or Air Freight shipment on request.|
|USA||We recommend that you make your own collection arrangements. Delivery can be arranged by Sea or Air Freight on request.|
|Middle East||Deliveries are made through a trusted distributor. However, it is possible to arrange either a direct Sea or Air Freight shipment on request.|